TinkerForce looks after the technology for small businesses around Horsley, Leatherhead, Guildford and Woking — the hardware, the Wi-Fi, the backups, and the software that off-the-shelf tools never quite fit. Honest advice, plain English, no tie-in contracts.
Hello — I’m Janusz, though everyone around here calls me Yanni. I’ve spent years looking after computers, networks and servers, and TinkerForce is for the businesses round here that don’t have an IT department of their own.
Most small firms are quietly running on a laptop, a router, and a spreadsheet that everything depends on. I make that arrangement reliable — and where off-the-shelf software doesn’t fit how you work, I build the small pieces that do. No pressure, no confusing tech speak, just practical help that fits the way you actually operate.
TinkerForce is deliberately small: it’s just me, working alongside a full-time job. Visits and calls happen after 2pm on weekdays and on Saturday mornings — and that’s also why the prices are what they are. No office, no van, no receptionist.
It means I’m not right for everyone. If you need somebody on call all day, every day, I’m the wrong choice, and I’d rather say so now than let you find out later. What I offer instead is careful work from a named person who knows your setup — and a willingness to take on the one- and two-person businesses that bigger firms turn away.
Every enquiry starts with a free conversation — online, or at your premises if you’re local. Weekdays after 2pm, or Saturday morning: whatever suits you better.
Three ways to work together — advice, software, and ongoing care. No upselling, no lock-in.
Consultancy from £70/hour · Custom software quoted per project · First conversation free
Buy once, properly, instead of twice, badly.
If off-the-shelf doesn’t fit, it doesn’t fit.
Month to month, no contract. Start with maintenance — if something’s worth improving, I’ll tell you.
No hourly surprises, no tie-in contracts, no minimum number of staff. These are business rates — help at home is priced separately, just below.
£70 per hour
£60 per month
£120 per month
The small print, in plain English. Extra time is £65/hour on a plan and £70/hour without one. Plans run month to month — cancel any time with a week’s notice. No VAT is added; I’m not VAT registered.
How support hours work. Your included hour covers remote help or on-site work — whichever suits. On-site visits within 10 miles include travel in the hour; beyond that, travel is charged at the hourly rate. Most things are sorted remotely, which is quicker for you and costs you nothing in travel.
What isn’t included. Hardware, parts and software licences are charged at cost — I’ll always tell you the price before buying anything, and add nothing on top. Out-of-hours work (after 18:00, or Sundays) is by arrangement. Travel is included within 10 miles of Horsley.
And the honest bit. Most IT firms won’t take on a business with one or two people — their minimum charges often run to £140–£500 a month, which makes you not worth their while. I have no minimum, and no contract. If I don’t think you need any of this, I’ll say so — and the first conversation is always free.
Slow computers, patchy Wi-Fi, a laptop that won’t start, or years of files that need rescuing from an old machine — the same honest advice, at kitchen-table scale.
Fixed prices for the usual jobs. Anything bigger is £50 for the first hour, then £40 an hour — and I’ll always tell you before doing extra work.
If a free, open-source tool already does the job, I’ll tell you — even though it earns me less.
Most of what a small business actually needs already exists, free, and often better than the paid alternative. What you pay me for is knowing which one fits — and setting it up so it works and keeps working.